Contact & support
A human reads every message. Email hello@thumbsmith.app and we will reply as soon as we can, usually within one or two business days.
Include these so we can fix it faster
- The email address on your Thumbsmith account.
- What you were doing and what went wrong (a screenshot helps).
- For billing questions, the date and amount of the charge.
Common questions
- Cancel a subscription: Profile → Manage billing.
- Refunds: see the refund section of our Terms.
- Delete your account and data: Profile → Delete account (details in the Privacy Policy).
- Unsubscribe from emails: use the link at the bottom of any newsletter email.